MEDICO FAQS
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A 15-minute telehealth consultation with a Medico online doctor costs $59. Get quality care, discuss symptoms, receive eScripts, referrals, and medical certificates—all from home. No hidden fees, just convenient, affordable healthcare.
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Our online doctors are fully qualified, AHPRA-registered Australian healthcare professionals with extensive experience in telehealth consultations.
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At present, we are only offering consultations for patients aged 18 and over. This decision is based on the specific challenges of providing telehealth care for children and our commitment to ensuring best practices and optimal care. If your child requires medical attention, we recommend consulting with a pediatric specialist or an in-person healthcare provider.
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You can consult our doctors for general medical advice, prescriptions (eScripts), medical certificates, referrals, specialist referral letters, and more—all via telehealth.
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Absolutely. If a specialist referral is required, our doctors can provide one digitally, allowing you to access the care you need faster.
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No, our service is privately billed, so you don’t need Medicare. Some private health insurers may offer rebates—check with your provider.
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Yes, our online doctors cannot prescribe any Schedule 8 (S8) medications, drugs of dependence, or restricted medications due to legal and safety regulations. This includes but is not limited to:
Strong painkillers (such as opioids and other high-strength analgesics)
Benzodiazepines (used for anxiety, sleep disorders, or muscle relaxation)
ADHD medications (stimulant and non-stimulant treatments)
Opioid medications (commonly used for pain management or addiction treatment)
Medical cannabis (requires specialist approval)